How to Setup Netgear EX3800 Extender Keeps Disconnecting from Router – Resolved

Is your Netgear EX3800 WiFi range extender keeping disconnecting from the router? Well, you are not alone baffling with this issue. There are lots of users around the globe who are experiencing the same problem. And when you connect your EX3800 extender back to the router, the connection shows ‘limited’ or the extender just disconnect it completely. This issue may annoy the heck out of you. But you don’t have to worry! Just go through this post and get rid of this problem with ease. Let’s get started.

However, make sure that you have successfully set up your Netgear EX3800 extender through mywifiext

  • Check the Position of Your Extender 

One of the most common reasons behind this issue is the wrong placement of your extender. Maybe it is placed nearby electromagnetic devices such as microwaves, Bluetooth devices, fish tanks, ceiling fans, portable devices, cordless phones, etc. If it is, then shift your extender to another location i.e. far away from such gadgets. Plus, make sure that you have placed the extender in the same room as that of your router.

  • Change the Wireless Channel 

Chances are that your extender and router are using a different wireless channel from one another. In this case, your EX3800 WiFi range extender may keep disconnecting from the router and no reliable connection can be made between them. So, try changing the wireless channel of your router to resolve the issue. In order to change the wireless channel, navigate to web address via a web browser and select the wireless option. After that, choose a number from the channel menu and click on the Apply button. Sometimes, doesn’t work and shows error messages. In this scenario, you can use the default IP address to access your router dashboard. 

  • Check the Connection Between the Extender and Router 

Once done with the position, check the connection between your Netgear EX3800 WiFi range extender and existing router. If you are using a wired connection, ensure that there are no loose cable connections. Also, check if there is any cut or damage in the cable. If there is, replace it with a new one. On the other hand, in the case of a wireless connection, go to WiFi manager and reconnect to the network you want. Don’t use neighboring networks for connection.

  • Update the Extender Firmware 

After following the aforementioned solutions, if you still face the same issue, then it is time to update your Netgear extender firmware to the latest version. The issue that says extender EX3800 keeps disconnecting from the router can occur if your extender is not running on its newest version. In order to update the firmware, you just need to access If there is any new firmware version available, you will see a popup message to update the firmware. Simply click on that message and complete the Netgear firmware upgrade process.

  • Reset Your Netgear EX3800 WiFi Range Extender 

Consider resetting as a last resort. To restore the factory default settings of your EX3800 extender, press the reset button on its rear panel. Let the extender reboot properly so wait for some time. Once done, log in to your extender using the default credentials. That’s it! Your extender has been reset to the default values. Before resetting, it’s recommended you to note down the customized settings because the reset process will clear them all. 

So these were our best ways to ‘Netgear EX3800 extender keeps disconnecting from the router’ issue. If you have any other way to get the issue resolved, drop that down in the comments section below. We would love to hear from you.

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